In the 1960s at the Manchester store, I informed a customer that she would have to pay for a blouse she'd picked up from a counter separately. Although it was standard procedure, the customer reluctantly did so. I found out later the customer was the actress Pat Phoenix.
My dad, Jack Collier, moved to Liverpool 1949/50 to work in the cafe which was in the basement of the Church Street store. He used to prepare all the raw chickens for stores in Lancashire to provide a Christmas lunch for the staff. No oven-ready chickens in those days!
Mrs Judith Stelfox
I remember when I started work at M&S Durham Store in 1964 everyone had to address you by your full name... Mrs Smith or Miss Jones.. no first names were allowed to be used at all. It seems so silly now when I think about it, but it was like this for a great many years.
I was part of the Fashion Show Team in 1973 which travelled around the UK, doing catwalk shows that raised money for charity. It was a young girl's dream & great fun, although hard work & not always glamourous...especially when outdoor photos were shot in freezing Jan/Feb weather, wearing a bikini!
I remember often having to evacuate Kilburn store, during bomb alerts in the early 70s. One particular time, when a colleague became hysterical at the assembly point, as the boy she liked was in the store as a member of the 'fire party'. She forgot my fiance was also a member of it & in there too!
My memory is of the time when my father was Manager of the Swindon store. He came home and expressed concern about what was to happen to his staff after Lord Marks had decided to reduce the amount of paperwork used in ordering. He said he should trust those he employed and not need all this paper!
I worked in Manchester aged 16 and was paid £5.10s. I remember Young Junior Teens, tights, towels, men's coloured shirts and chilled food. It was so busy we couldn't re-stock quick enough; managers used to say "if it's too tidy it's not busy"! In the miners' strike we used torches, and decimalization was a challenge.
My aunt worked at M&S Oxford Street branch in late 1940's/early 1950's and told me about services for staff including chiropody, hairdressing and being given proper hankies if they had a cold etc. They had much better conditions than many of the assistants in other stores and felt well cared for.
I worked full time at Marks & Spencer until I left to have a baby. I have some wonderful memories of my time there such as the wonderful staff parties we had when an employee retired or reached long service. I had a great 17 years at M&S and the training I received has helped me over the years.
Mrs Janet Ogden
I wore blue nylon overalls when I first stared at M&S in 1964 - I was the first 15 year old to be taken on, as you had to be 18 before then. I retired last year, June 2012